Location: Mattoon, IL
Type of Employment: Full-Time
Benefits
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Competitive Wage Structure
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Quarterly Bonus Opportunities
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Comprehensive Benefits Package
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Paid-Time-Off Allotments
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401(k) Retirement Savings Plan
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Flexible Hours in Off Season
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Advanced Technical Training
Department: Service
Reports To: Service Manager
Supervises: None
Job Function: Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.
Job Essential Duties:
- Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
- Participates in Service EDUCATE Training programs required for the development of skills and knowledge
- Maintains current knowledge of John Deere and competitive products
- Maintains condition of vehicles, inventory, tools and equipment
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms required in conjunction with work assignments
- Accounts for all time on a time card and for all material used in performing assigned duties
Skills & Qualifications:
- 1+ years of experience performing service repairs
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
- Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
- Ability to use Service Advisor and basic computer functions
- Ability to operate vehicles and equipment used for diagnostic purposes
- Proficient oral and written communication skills
- Ability to lift at least 75 lbs. repeatedly
- Basic Service Technician certification preferred
- High School Diploma or equivalent experience required; Associates degree preferred
- Valid drivers license is required
- Fork lift license preferred
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