Location: Vincennes, IN
Type of Employment: Full-Time
Job Function: Responsible for parts operations within the store location to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Execute parts department standard processes.
Responsibilities:
- Works with corporate and location management to develop and follow an annual parts department plan to provide realistic, attainable and measurable parts sales and profit goals compatible with overall dealership financial and operational objectives
- Monitors parts sales on a monthly basis to ensure achievement of budgeted sales and profit goals
- Participates in the development and execution of the Corporate Parts Marketing Plan
- Assists with the development and training of parts personnel and may complete performance reviews of parts counter salespeople and parts staff
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
- Assists with counter sales to support customer needs
- Maintains all departmental tools, equipment, and vehicles in good working order
- May submit warranty claims and return claims within the required time frame to receive maximum credits allowed
- May perform recruiting, staffing and employee development activities
Experience, Education, Skills and Knowledge:
- 1+ years experience in Parts Department operations
- Experience leading others
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Ability to analyze and interpret internal reports
- Ability to work extended hours and weekends
- Excellent customer service skills
- High School Diploma or equivalent experience
Benefits
- Competitive Wage Structure
- Comprehensive Benefits Package
- Immediate Paid-Time-Off Allotments
- 401(k) Retirement Savings Plan
- Flexible Work Schedule
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